ALUMNI SIGNAL INTELLIGENCE FOR ADVANCEMENT TEAMS

Show up for your alumni before you ever need them.

Every week your graduates hit a moment worth a hello — a promotion, a move, a new title. Spark Plug catches them from public signal, drafts the note in your voice, and routes it to the right person, so the relationship is there long before the ask.

Signal detected · public sources
MC
Maria Castellano ’11
Started a new role — Director of Operations, Denver
Public New role Relocated
becomes an introduction you’d actually send
Draft · in your voice

“Maria — saw you’re leading ops in Denver now. Congratulations. We just started a Denver alumni chapter and I thought of you. No agenda — I’d just love to point you to your people out there.”

No ask You read every word before it sends.

No alumni list required. No CRM integration, no IT build. Drafts arrive by email or workspace.

WHY THIS IS WORTH DOING WELL

Eighty-six percent of graduates say their institution doesn’t really know them, and only 14% feel you understand where their life and career have gone. That’s not a generosity problem — it’s a relationship that quietly went quiet.

And connection is the whole story. When alumni feel close to their institution, they’re far more likely to give back, volunteer, and show up — not because any one of them is worth more, but because people invest in the places that truly know them.

Alumni don’t drift because they stop caring. They drift because they stop feeling seen.

86%
of alumni feel partially or completely unknown by their institution
24×
more likely to give when an alum feels “very connected”
14%
believe their institution actually understands their career
134×
the lifetime-giving gap between feeling known and feeling invisible
$500,774
average lifetime giving when an alum feels extremely well known — versus $3,732 when not known at all.

Source: 2026 National Alumni Survey — 82,252 respondents across 31 colleges and universities

THE PROBLEM

Somewhere along the way, "engagement" turned into "ask."

Your calendar decides when alumni hear from you — the fund drive, the reunion push, the year-end appeal. Their lives decide when they’re actually open to reconnecting. Those two calendars almost never line up, so the message that could have landed as warmth arrives as a solicitation, and one more graduate quietly drifts.

More email won’t fix it. Alumni are more generous than ever — just not, by default, to you. What’s broken isn’t their giving. It’s that they don’t feel seen. You can’t scale “seen” by sending more; you scale it by showing up at the right moment, as a human, with nothing attached. That’s a timing-and-attention problem — and the one thing a two- or three-person shop never has enough of.

HOW IT WORKS

Three moving parts. Zero IT tickets.

Spark Plug runs entirely on public signal — so nothing touches your CRM, and nothing waits on your IT team.

Work arrives by email or your workspace — export every signal, response, and result to CSV anytime. No CRM integration. No IT build. No new tool to learn.

PROOF

One well-timed hello. By week thirteen, a real relationship.

The gap between known and invisible even has a free, open metric now — the Net Known Score — so any team can measure it, whether or not they ever work with us.

TWO WAYS TO WORK

See your alumni clearly — or have Spark Plug run the whole thing.

Every engagement starts with a free Proof Scan on your own graduates. When you’re ready to go further, there are two ways in — pick based on how much you want off your team’s plate.

STRAIGHT ANSWERS

The questions every advancement team asks.

WHO’S BEHIND THIS

I led alumni engagement and annual giving at Ohio University, the University of Oregon, Western Governors, and Ohio State. I know the pressure to hit the number, and I know the quiet cost of letting "engagement" collapse into "ask."

I also know what happens when you get it right — when someone hears from their school at exactly the moment it matters, and remembers they belong to something. I built Spark Plug to make that possible for teams who don't have twenty people to do it by hand.

I'm not a charismatic closer. I'm a practitioner who builds systems. This is the system.

Erin Essak Kopp

Founder, Spark Plug

I spent twenty years inside advancement. Spark Plug is what I wish I'd had.

START FREE

See the moments you’re missing.

Proof Scan

A free report built from your own alumni — named examples of real career moves, each with a recommended play and drafted outreach. Yours to keep, whether or not you ever work with Spark Plug.

Get my free Proof Scan

The Cost of Waiting

Enter your living-alumni count and see what twelve months of unanswered career signals is costing you in recoverable lifetime giving. Every assumption is adjustable, and every default errs low.

Run my number

Your alumni are already out there — already reachable, already hitting the moments that matter. The only question is whether your team sees them in time.