Privacy Policy for Spark Plug LLC

Last updated: May 6, 2025

Overview

Spark Plug LLC ("we," "our," or "us") is committed to protecting the privacy and data of individuals and institutions that interact with our services. This Privacy Policy explains how we collect, use, store, and protect your data, including compliance with global regulations like GDPR (EU/UK), CCPA (California), and other applicable privacy laws.

This policy applies to all users of our website, tools, and services, including pilot participants.

Information We Collect

We collect two types of information:

1. Personal Information

Information you or your institution provide voluntarily, such as:

  • Name

  • Email address

  • Graduation year or degree

  • Professional role or affiliation

  • Uploaded files (e.g., CSV of alumni data for pilot purposes)

2. Non-Personal Information

Collected automatically via your browser or device:

  • IP address

  • Browser type and settings

  • Pages visited and time spent

  • Referring/exit URLs

  • Cookies (see below)

We do not knowingly collect sensitive personal data (e.g., health info, social security numbers).

How We Use Your Information

We use the data you provide for the following purposes:

  • To deliver requested services (e.g., alumni scoring demo, dashboard reports)

  • To communicate updates or results from your pilot

  • To improve our services, tools, and site experience

  • To comply with legal obligations or institutional agreements

We do not:

  • Sell your data

  • Share it with third parties for marketing

  • Use it outside the original engagement without consent

Data Storage and Retention

  • Pilot data is stored in private, access-controlled folders (e.g., Dropbox, Google Drive)

  • Data is encrypted in transit and at rest via our storage providers

  • Files are deleted automatically within 30 days of pilot conclusion, unless extended by request

Your Rights (GDPR, CCPA, and others)

Depending on your location, you may have the right to:

  • Access a copy of your data

  • Correct or update personal information

  • Delete your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, contact us at [your email]. We will respond within 30 days.

Cookies

We use cookies for basic website functionality and analytics. You can manage or disable cookies through your browser settings. Disabling cookies may limit certain features.

Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. or other countries where we or our partners operate. We follow applicable safeguards to ensure lawful data transfer under GDPR and other frameworks.

Data Breach Notification

If a breach affecting your personal data occurs, we will notify affected users and relevant authorities as required by law. We maintain internal protocols to detect, report, and remediate breaches.

Contact

For questions, data requests, or concerns: Email: erin@sparkplugllc.co
Mail: Spark Plug LLC, 1632 Oak St., Columbus, OH 43205

Changes to This Policy

We may update this policy as laws change or services evolve. If so, we will update the "last modified" date above. Continued use of our services indicates acceptance of the revised policy.

By using this site or participating in a pilot, you agree to the terms of this Privacy Policy.